- 396 Cooper Street, 4th Floor Ottawa, K2P 0G8
Privacy Policy
Senior Assistance Services is committed to protecting your privacy. This privacy policy addresses only the information collected by us from you as a result of your use or browsing of our website www.seniorassistanceservices.ca. We have designed this website to help current or prospective residents make decisions regarding options for services.
What do we use your information for?
Any of the information we collect from you through our website may be used in any of the following ways:
- Communicate with you
- For administration of our business
- Anonymize Your data for further internal and external use in a manner that does not identify You
- Enhance security and preventing fraud or illegal activity
- Perform our contractual duties and obligations or enter into an agreement
- Verify and onboard home care partners on to the Honor care platform
- Ensure compliance with legal obligations
- Facilitate of online or platform interactions, (excluding use of web tracking technologies for targeted advertising)
- Care coordination & customer service,
- Provide educational resources/ learning management
- Identify and test business innovations
- Perform market research and analytics
- Advertise/market for employment, recruitment, products and Services
We may share identifiers, customer personal information under California. Civ. Code § 1798.80(e), commercial information, and Website/Application interaction or similar network activity for purposes of targeted advertising. We do not sell or share client health information.
We will retain and use Your Personal Information for as long as necessary to satisfy the purpose(s) for which it was collected and to comply with our legal obligations, resolve disputes, and enforce our agreements. Once data is aggregated, de-identified, or anonymized, it may be retained for a longer period as permitted by law.
This privacy policy does not apply to information we may collect from you offline or in person. For our residents and their families, please see our privacy policies received as part of your move-in documents.
How do we collect information?
We collect certain information when you either apply online for employment or when you fill out the contact us form on our website.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Opt for the best Dedicated price in India with confidence. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights or the rights of others. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Communications Consent
By utilizing our Services or providing information about You, You acknowledge and consent to the terms of this Privacy Policy. You agree not to provide us with information about any other person unless You have that person’s consent or other legal authority.
Your telephone communications with Us may be recorded or monitored for quality control purposes. By communicating with Us in this manner, You expressly consent to the recording for such purposes.
By providing Us with Your contact information, such as email or telephone number, You agree to be contacted by Us and by the providers we have contracted with to contact You on our behalf. You agree to be contacted by telephone call or text message at the telephone number you provided using automatic telephone dialing systems, even if You previously registered on a Do Not Call registry. Your consent is not a condition of purchase.
General Data Protection Regulation (GDPR)
Senior Assistance Services’ legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data, as defined in the GDPR, we collect and the specific context in which we collect it.
Senior Assistance Services may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it is not overridden by your rights
- For payment processing purposes
Under Chapter 3 of the GDPR, you have certain rights, including:
1. The right to be informed: This means anyone processing your personal data must make clear what they are processing, why they are processing it, and who else the data may be passed to.
2. The right of access: This is your right to see what data is held about you by a Data Controller.
3. The right to rectification: The right to have your data corrected or amended if what is held is incorrect in some way.
4. The right to erasure: Under certain circumstances, you can ask for your personal data to be deleted. This is also called ‘the Right to be Forgotten’. This would apply if the personal data is no longer required for the purposes it was collected for, or your consent for the processing of that data has been withdrawn, or the personal data has been unlawfully processed.
5. The right to restrict processing: This gives you the right to ask for a temporary halt to processing of personal data, such as in the case where a dispute or legal case has to be concluded, or the data is being corrected.
6. The right to data portability: You have the right to ask for any data supplied directly to the Data Controller by him or her, to be provided in a structured, commonly used, and machine-readable format.
7. The right to object: You have the right to object to the further processing of your data which is inconsistent with the primary purpose for which it was collected, including profiling, automation, and direct marketing.
Rights in relation to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing.
Please note that we may ask you to verify your identity before responding to such requests.
Information on opting out of interest-based advertising
In addition to any opt-out feature provided by any of the services listed in this document, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar initiatives. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.
The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.
Users may also opt out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
If you have a question about this Privacy Statement or our handling of your information, you can also contact us at info@seniorassistanceservices.ca or call 613-720-0402
